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Your questions, answered by Research Max

Reliable answers to your most common queries about our services and research solutions.

About Research Max
1. What is Research Max?
A research and consulting firm based in Bangladesh, providing data-driven solutions since 2002.
2. Where are you located?
Our head office is in Dhaka, Bangladesh, with services reaching across the country and beyond.
3. Who are your clients?
We serve corporate, retail, NGO, government, and international organizations.
4. Do you operate internationally?
Yes, we serve clients both locally and globally with tailored research services.
5. How long have you been in business?
We have been providing research services for over two decades since 2002.
Our Services
6. What services do you offer?
We offer market research, data analysis, social research, consulting, census, and training.
7. Do you do customized research?
Yes, all our research can be customized to meet your project’s specific needs.
8. Can I hire you for data analysis only?
Absolutely, we offer standalone data analysis using SPSS, R, Python, and Excel.
9. Do you conduct face-to-face interviews?
Yes, our field team is trained for qualitative and quantitative data collection across Bangladesh.
10. Do you provide training?
Yes, we offer corporate and academic training in research methods and data analysis.
Methodology & Tools
11. What tools do you use?
We use SPSS, R, Python, Excel, KoboToolbox, and more for data processing and visualization.
12. What methodologies do you follow?
We follow both qualitative and quantitative approaches including U&A, FGD, IDI, PAPI, and CAPI.
13. Do you use online surveys?
Yes, we use online surveys and mobile-based data collection platforms as needed.
14. Can I see your questionnaire?
Once we finalize your research brief, we’ll share the draft questionnaire for your review.
15. What sampling methods do you use?
We use random, stratified, and purposive sampling depending on the study design.
Reporting & Deliverables
16. In what formats do you deliver reports?
We deliver reports in Word, PDF, PowerPoint, and Excel depending on client preference.
17. Do you offer dashboards?
Yes, we create dashboards in Power BI and Google Data Studio.
18. Do you write executive summaries?
Yes, we provide concise executive summaries highlighting the key findings and insights.
19. Can I get reports in Bengali?
Yes, all reports can be delivered in Bengali or English upon request.
20. How do you ensure data quality?
We follow a strict quality control process including field monitoring and data validation.
Communication & Support
21. How can I contact you?
Email us at info@researchmaxplc.com or call +8801711925179.
22. Do you support WhatsApp communication?
Yes, contact us via WhatsApp at +8801711925179.
23. Is live chat available?
Coming soon! For now, use our contact form or email for support.
24. Do you have a physical office I can visit?
Yes, visits are by appointment. Please contact us in advance.
25. Can we schedule a Zoom meeting?
Yes, we are available for virtual meetings via Zoom or Google Meet.
Payments & Contracts
26. What are your payment terms?
We require partial advance for project initiation and final payment upon delivery.
27. Do you sign NDAs?
Yes, we sign NDAs and uphold strict confidentiality standards.
28. Can you give quotations?
Yes, we provide formal quotations after understanding your research scope.
29. Do you work on retainer?
Yes, we offer retainer-based engagements for long-term projects or monitoring studies.
30. Do you accept international payments?
Yes, we accept payments via bank transfer, PayPal, and other secure methods.
Confidentiality & Ethics
31. How do you ensure confidentiality?
We sign NDAs and follow strict data protection policies in line with global standards.
32. Are your staff trained in ethical research?
Yes, all our researchers are trained in ethical guidelines and data protection protocols.
33. Do you anonymize data?
Yes, respondent data is anonymized to ensure privacy and confidentiality.
34. Is your research compliant with GDPR?
Yes, we follow GDPR principles in handling data for our EU-based clients.
35. Do you require participant consent?
Yes, we obtain informed consent before data collection for all research activities.
Other Questions
36. Do you support student research?
Yes, we guide students with data collection, analysis, and thesis support.
37. Can you provide fieldwork support only?
Yes, we can assist with data collection only if required.
38. Do you outsource any services?
Some specialized services are outsourced but managed internally for quality assurance.
39. Can you help with academic publications?
Yes, we assist in data analysis, formatting, and writing support for academic journals.
40. Can I get a free consultation?
We offer an initial discussion at no cost to understand your needs.
Industry Applications
41. Do you work with NGOs?
Yes, we have long experience in development sector research and evaluation.
42. Do you work with private sector?
Yes, we support market and consumer research for private businesses.
43. Do you do government contracts?
Yes, we conduct government-funded research and audits.
44. Do you support export-oriented industries?
Yes, we provide insights into international markets for exporters.
45. Do you do research in the health sector?
Yes, health-related research and KAP surveys are part of our portfolio.
Technology & Innovation
46. Do you use AI in research?
We are exploring AI and machine learning tools for advanced analysis and automation.
47. Do you use mobile apps for surveys?
Yes, our field team uses apps like KoboCollect for mobile data collection.
48. Are you planning to offer online client dashboards?
Yes, client dashboard access is part of our upcoming innovation roadmap.
49. Do you provide GIS mapping?
Yes, we use GIS tools for spatial analysis and mapping research data.
50. Are you expanding your services globally?
Yes, we are building partnerships to offer our expertise across South Asia and beyond.

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